What is included in the Free plan?+
Free is a persistent workspace for one user. It includes 25 screenings, 10 cross-border risk reviews, and 3 Evidence Hub records per month; up to 2 files per record; 100 MB of storage; and limited, watermarked PDF Evidence Pack exports. Records remain available while the account is active. No payment card is required to create the workspace.
Can we keep our current screening provider?+
Yes. MatchAudit can be used alongside an existing provider. Teams can organize provider reports and other source files with reviewer rationale, decision fields, and record history in the Evidence Hub.
What is an Evidence Hub record?+
It is one structured record for a review or decision context. A record can hold subjects, source files, reviewer notes, rationale, status, and the final decision fields available in the selected plan. Supporting files do not each count as separate records.
What changes between Starter and Business?+
Starter supports two users, 500 screenings, 50 Evidence Hub records, 50 AI document pages, and standard PDF exports. Business supports five users, 3,000 screenings, 250 records, 1,000 AI pages, bulk CSV/XLSX intake, functional teams, review queues, PDF and ZIP exports, and weekly directory monitoring for up to 1,000 entries.
How does annual billing work?+
Starter is EUR 2,490 per year and Business is EUR 6,990 per year, excluding VAT. Each annual price equals ten monthly payments. Monthly checkout remains available for both plans.
Which plans include recurring monitoring?+
Business includes weekly monitoring for up to 1,000 directory entries. Enterprise lists daily monitoring for up to 100,000 entries, with the final scope agreed in the contract. Free and Starter do not include recurring monitoring.
Which plans include API access?+
Free and Starter do not include API access. Business production API access is available only after review and separate scope. Enterprise API, webhook, and connector requirements are agreed during scoping.
Are add-ons or overages automatic?+
No automatic usage expansion is presented on this page. The listed add-ons and expansions require an explicit purchase, activation, or contracted scope. Their eligibility can depend on the selected plan.
What is the Evidence Readiness Sprint?+
It is an optional one-time guided configuration service priced at EUR 1,490, excluding VAT. It is separate from the subscription plans and does not include legal advice. Purchasing it requires a signed-in account and an organization.
Is Enterprise publicly priced?+
The current public catalog lists Enterprise from EUR 1,500 per month, excluding VAT. Final limits, integrations, retention, support, implementation, and procurement requirements are agreed before contracting.
Can we export records before cancelling?+
Eligible exports are available while an account is active and depend on the plan. Free provides limited, watermarked PDF exports; Starter provides standard PDF exports; and Business adds ZIP exports with original files. Contact support before cancellation if you need help planning an export.
Does MatchAudit make the final legal or compliance decision?+
No. MatchAudit is decision-support software. Your organization remains responsible for its final legal and compliance judgments.